Returned 2 items weeks ago and still haven't received a refund and have emailed them twice with no response.
If I could give a 0 I would. The sizes are way off, I'm a size 12 & the xl ordered for someone who's a size 16 only just fit me. The returns are a joke. 12 working days to process apparently, they were signed for on 19th November it's now 7th December & it's still not sorted out. They're now ignoring my emails & don't appear to have a contact number, how convenient! Needless to say this will be the 1st & last time I use them
Paid 5 for next day delivery and came two days later so clothes were no longer needed as there event was the next day. Contacted twice regarding refund for late items have had no response. AWFUL CUSTOMER SERVICE!! Needed to return the items but havent bothered as others have said they didnt get a refund so would rather sell them than pay 2.50 to send them back and have no refund! DO NOT BOTHER PURCHASING FROM HERE! Look at other online boutiques or BooHoo!!
Why have the items Ive just received have a foul stench with them? My house now smells like fish and chip fat. Is there a reason my clothes smell like this?
So bad. Bad quality, delivery, service. Please dont buy from them. I ordered 3 tops all terrible quality and looked nothing like the picture so wanted to send them all back. Not only have they said my order is past the 14 day time period ( when I bought it on the 8th and it is now the 14th !!!!!!!!!it has been 6 DAYS!!!!!!!!! ), but they charge 2.50 on all deliveries which I was not made aware of before purchasing these items. Terrible dont buy from these. Ill never purchase from them again. EVER!
LASULA is a UK Clothing Store based in Salford, North West England. LASULA is located at 19-20 Guide St, Salford M50 1BX, UK.
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