We were very dubious when we arrived due to location under train tracks & receptionist was a bit brusque. Afternoon tea was very poor & we were 45 minutes late going in for our appointment. After all that negative stuff, I have to say I was blown away by the treatments. Best message by far I have ever had. Felt like a new women. I would return for another treatment but wouldn't bother with the afternoon tea
I've been to a few different spas at different prices but I was left very disappointed here. I wasn't expecting much for the price we paid (we got a voucher online) but even then it was quite shockingly bad. We were texted that they were short staffed a couple of hours before the booking and told they couldn't treat all 5 of us at once. I said that we had a dinner reservation about 30 minutes after we were originally told we would be finished, so I asked if we could arrive a bit sooner if the treatments would take longer. Receptionist said: no, turn up and we'll see what we can do. There was no running water in the bathroom (a bucket next to the toilet full of water and a bottle of spring water to wash your hands were provided). We waited an hour and a half to be seen, then I had a sub-par massage and they skipped out bits because I told them we were now running late for dinner. No compensation or even apology offered. A very loud train shakes the building every now and then when it goes over the tracks directly above the building. The receptionist is very rude. The afternoon tea: cheap ham and egg sandwiches and Mr. Kipling's cakes (one each). One member of staff who seemed to work the kitchen, however, was very pleasant.
Visited Jade Spa for a joint 40th treat for myself and a friend (26/01/19) paid an extra 15 each for the hot stones massage. We entered the room and the towels on both beds were damp and cold? The girls were friendly and the massage was lovely but near the end of our back massages my friend asked about the hot stones (the girls had no knowledge of this as the girl at reception hadn't told them) so was told they had no time to do that but if they did it would be a quick one?? We paid 15 each! We had emailed a few weeks before requesting vegetarian sandwiches..she had made ham so had to change them..one cup of lukewarm tea.
Such a lovely, relaxing experience. Very good value for money, thoroughly good treatments and a wonderful time in the thermals, plus the afternoon tea was a nice touch. Would recommend highly!
Loved this place. I took my friend for a pamper day here. We got the offer of 5 treatments and afternoon tea. The place was nicely decorated and relaxing. The afternoon tea was lovely you could have English tea or Chinese tea. The sandwiches were really nice and they did a vegetarian option for me. The treatments were amazing we were both in the same room the back massage was especial really good and the staff were really attentive
Jade Spa is a UK Spa based in Salford, North West England. Jade Spa is located at 102 Chapel St, Salford M3 5DW, UK.
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